We at Captain Cooks Casino are committed to protecting your personal data and ensuring that you have complete control over how it is used.
What Personal Information May Be Collected?
When you register an account with us, we may collect the following information:
Usage Analytics and Behavioural Data
To improve our services and understand how you interact with our platform, we collect usage analytics and behavioural data. This may include:
Cookies and Tracking Technologies
We use cookies and other tracking technologies to personalise your experience on our platform. These may include:
Communication Preferences
You have complete control over the types of communications you receive from us, including newsletters and special promotions. You can opt-out or update your preferences at any time.
Data Storage and Retention
We store all personal data securely in compliance with applicable regulations. Data is retained for as long as necessary to provide our services and improve our platform. Once the retention period ends, we will either delete the data or anonymise it where possible.
Security and Account Protection
To ensure the security of your account, we implement robust measures including:
User Rights Regarding Personal Data
You have several rights regarding personal data stored by us. These include the right to request correction or deletion, opt-out of processing or transfer to a third party.
Third-Party Services or Integrations
We may use third-party services for analytics, marketing, and customer support purposes. These providers are carefully selected based on their commitment to privacy and security.
Responsible Handling of User Information
We respect user confidentiality at all times and do not sell or trade personal data with any parties unless necessary for the delivery of our services.
Age Restrictions and Minor Protection
You must be at least 18 years old (or the applicable age restriction in your jurisdiction) to create an account. We take responsible steps to protect minors from accessing our platform, including enforcing age restrictions and providing clear warnings about potential harm or risks associated with gambling content.
Compliance with Applicable Privacy Regulations
We are committed to complying with all applicable privacy regulations, including GDPR, COPPA (Children’s Online Protection Act), and California Consumer Privacy Act. If you believe that we have failed to comply with these requirements, please contact us.
Platform Monitoring for Security and Fraud Prevention
Our platform is monitored continuously to prevent security threats, identify potential vulnerabilities, and protect against unauthorised transactions or malicious activity.
Session Management and Login Protection
To enhance account security and reduce fraud risk, we implement session management techniques including login duration limits, secure logout procedures, and notification of potential suspicious behaviour.
